How to export office 365/Exchange online mailbox to PST.

Hello, in this post we are going to see how to export an Office 365 (Exchange online) mailbox content to a PST file. This process can also be used to search for SharePoint, OneDrive, Teams sites, Office 365 group… content. Now that we have set the scene, we can get started.

In the Security and compliance center (https://protection.office.com), under “Search” click on “Content Search”

In the content search portal, start a New search

Check “Specific location” and select modify to specify the location/mailbox you want to export the content from.

On the next tab, click on “choose users, groups or teams” and specify the mailbox for which you want to export the content to PST.

Select the checkbox and click on Choose, selct Done and on the next tab click on Save to validate your choice.

Save and run to start the content search process.

Give a name to your content search process and click save to start the search.

Once the content search of the mailbox you specified is done, in the menu select Export results.

In the next tab, select the export options according to your need and click on “Export”

The export process has now started, you can see the status in the Exports tab by clicking on the name you gave to your export.

Once the export status is completed, you now can start downloading the result.

Clique on “Copy to clipboard” to copy the “Export secret” and click on “Download the result”. On the next page, enter the Export secret and specify the location where to save the pst file.

Start the downloading process – sorry, my OS is in french version 🙂 . At the end of the downloading, retrieve the pst file in the location you previously specified.

Et voilà !

Exchange Online Powershell module installation error – Application cannot be started. Contact the application vendor

This morning when trying to install the PowerShell Module for Exchange Online from the ECP,

Install Exchange Online PowerShell

I came accross this error message

Exchange Online - Cannot Start Application

Even though this is not a very serious issue, it may cause you lose your time.

So to avoid this error message, use INTERNET EXPLORER to connect to the ECP and then the INSTALLATION WILL BE POSSIBLE.

Thank you.

Cannot change Profile Picture on Teams

One day, an Office 365 user asked me why he cannot change his Teams Profile Picture. After a few check, we found that a license option was missing on his Office 365 user account. This user account was missing an Exchange Online license.

So, to enable picture adding to a Teams profile, you need to have an Exchange Online license enabled for this profile. Once it’s done, wait for un while or restart Teams and you will see the “Change picture” option appear.

Teams Profile picture

To understand how Microst Teams interacts with Exchange Online, you can read the following complete Microsoft article https://docs.microsoft.com/en-us/MicrosoftTeams/exchange-teams-interact